Privacy Policy
Effective Date: 1.4.2023
At KolkataRice.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make purchases from our platform.
By using KolkataRice.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register on our website, make a purchase, subscribe to our newsletter, or fill out a form, we may collect personal information such as:
- Name
- Email address
- Shipping address
- Phone number
- Payment information
b. Non-Personal Information
We may collect non-personal information automatically when you visit our site. This includes your IP address, browser type, device type, and browsing activity through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver products
- Improve our website, products, and customer service
- Send periodic emails, including order updates and marketing promotions
- Respond to your inquiries and provide customer support
3. How We Protect Your Information
We implement various security measures to protect your personal information:
- Use of secure servers and encryption (SSL) to protect sensitive information
- Access to personal data is limited to authorized personnel only
- Regular security audits and updates to ensure data protection
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze trends, and track user interactions with the site. You may choose to disable cookies through your browser settings, but this may limit certain functionalities of the website.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:
- Processing payments
- Fulfilling orders and shipments
- Analyzing website performance
These third-party service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
6. Your Rights and Choices
You have the right to:
- Access and correct your personal information
- Request the deletion of your account and data
- Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@kolkatarice.com
Phone: +91 9830979814
Mailing Address:
Prasad Ray Smriti Market,
Baguiati Chawl Patty , Kolkata – 700059