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Terms of Use

Effective Date: 1.4.2023

Welcome to KolkataRice.com. These Terms of Use (“Terms”) govern your use of our website, services, and products. By accessing or using KolkataRice.com, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing KolkataRice.com, you confirm that you have read, understood, and agree to these Terms. We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon posting. Your continued use of the site after changes are posted constitutes your acceptance of the new Terms.

2. Eligibility

By using this site, you represent that you are at least 18 years of age, or if under 18, you are using the site under the supervision of a parent or guardian who agrees to these Terms. You are responsible for ensuring that all persons accessing the website through your internet connection are aware of and comply with these Terms.

3. Account Registration

To purchase products or access certain features on KolkataRice.com, you may be required to create an account. When registering, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account by keeping your password confidential
  • Notify us immediately of any unauthorized access to your account
  • Be responsible for all activities that occur under your account

4. Product Information and Pricing

We strive to ensure that all information on KolkataRice.com is accurate, including product descriptions and pricing. However, we cannot guarantee the accuracy of all information and reserve the right to correct errors or omissions. Prices are subject to change without notice, and we reserve the right to modify or discontinue products without prior notice.

5. Orders and Payment

When placing an order on KolkataRice.com, you agree to:

  • Provide valid and accurate payment information
  • Confirm that you are authorized to use the payment method provided
  • Understand that all orders are subject to acceptance and availability

We reserve the right to refuse or cancel any order for any reason, including inaccuracies in product or pricing information, or if fraud or unauthorized transactions are suspected.

6. Shipping and Delivery

We aim to deliver orders within the estimated timeframes provided, but delivery dates are not guaranteed. We are not responsible for delays caused by events outside of our control, such as carrier delays, weather conditions, or unforeseen circumstances. Title and risk of loss pass to you upon delivery of the product to the shipping address provided.

7. Returns and Refunds

Please review our [Refund and Return Policy] for detailed information about returning products and requesting refunds. We reserve the right to refuse returns or refunds if the product is not returned in accordance with the policy.

8. User Conduct

You agree not to use KolkataRice.com for any unlawful or prohibited purposes, including but not limited to:

  • Posting or transmitting false, misleading, or harmful information
  • Engaging in activities that compromise the security or functionality of the website
  • Using the website to violate the rights of others, including intellectual property rights
  • Distributing unsolicited or unauthorized promotional content (spam)

9. Intellectual Property

All content on KolkataRice.com, including but not limited to text, images, logos, graphics, and software, is the property of KolkataRice or its licensors and is protected by applicable intellectual property laws. You may not copy, distribute, modify, or use any content from this site without prior written consent from KolkataRice.

10. Limitation of Liability

To the fullest extent permitted by law, KolkataRice and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of KolkataRice.com or your inability to use the website, including but not limited to damages for lost profits, data loss, or business interruption.

11. Indemnification

You agree to indemnify and hold KolkataRice, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

12. Third-Party Links

KolkataRice.com may contain links to third-party websites that are not owned or controlled by KolkataRice. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these third-party sites is at your own risk, and we encourage you to review their terms of use and privacy policies.

13. Termination

We reserve the right to terminate or suspend your access to KolkataRice.com at our discretion, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or is detrimental to our business interests.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of [Insert Jurisdiction].

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: info@kolkatarice.com
Phone: +91 9830979814
Mailing Address:
Prasad Ray Smriti Market,
Baguiati Chawl Patty , Kolkata – 700059